E-BOOK: Are YOU Delivering DAZZLING Customer Service?
This 70-page self-study guide, taken from the DAZZLING webinar is a study in developing your service BRILLIANCE.
Read every page and complete the questions and surveys asked of you and you will, by working with your agency team, develop the DAZZLING service model you know you want to deliver to each and every customer AND to each and every fellow employee. Price $39.95 + taxes. Printed edition available from The Canadian Institute of Travel Counsellors www.citc.ca
Read every page and complete the questions and surveys asked of you and you will, by working with your agency team, develop the DAZZLING service model you know you want to deliver to each and every customer AND to each and every fellow employee. Price $39.95 + taxes. Printed edition available from The Canadian Institute of Travel Counsellors www.citc.ca
C$
29.95
| dazzle_e-book.pdf |
E-BOOK VERSION
ORDER NOW! THE NEW E-BOOK VERSION of
273 "No Fluff-No Theory" Marketing Ideas for Travel Agents
273 "No Fluff-No Theory" Marketing Ideas for Travel Agents
It's finished and ready to be sent to you in seconds! With the e-Book version all 700 links are live within the PDF document - so now you can read and click and go straight the resource I talk about in the book. Order and pay via email and receive your eBook via YouSendIt. So quick and easy. You'll be putting new ideas into practice within the hour. The e-Book version sells for $49.95 + taxes. ORDER HERE: steve@smptraining.com or use the BUY NOW button.
C$
39.95
| 273_ideas_book_sample.pdf |
SOFT COVER BOOK
AVAILABLE NOW!
SOFT COVER VERSION: 273 "No Fluff-No Theory" Marketing Ideas for Travel Agents
This book will prove to be your best marketing idea reference ever. It is 9" x 7" in size, printed in black & white, easily carried and can sit on your desk too. It's 412 pages cover 273 ideas, with hundreds of variations, plus over 700 links to additional resources. BONUSES: Big Bark Graphics is offering 10% off your first online print order and SMP is offering 2-hours of idea time with Steve Crowhurst, a value of $300! The soft cover version is available from SMP's publisher: Big Bark Graphics - order there:Price: $44.95 + taxes & shipping Order here:www.bigbarkgraphics.com
Ask about customized covers on orders over 25.
TRAVEL AGENCY MANAGEMENT
COMING SOON!
E-BOOK VERSION:Travel Agency Management "No Fluff" Tips, Tools & Techniques
